Skip to main content

Library Remote Pick Ups & Returns

The University Library is pleased to provide lending resources from select collections and the Faculty of Education’s Curriculum Laboratory for Lethbridge-and-area members of the University Community (academic staff, staff, and students).


  • Click here for frequently asked questions related to the University Library and COVID-19.

  • Click here for details about online resources and services provided by the University Library.

What can be requested?

  1. Books [requestable]

  2. CDs [bookable]

  3. Blu-rays/DVDs [bookable]

What is not available?

  1. Physical Course Reserves and media equipment (short term loans are not possible during the pandemic)

  2. Noncirculating materials (i.e., Microform, Reference, Special Collections, etc.)

  3. Specialized items such as puppets and any items with soft surfaces that are not easily sanitized.

How to Request or Book Materials

To request print materials for pick up:

  1. Access the University Library website at

  2. locate the title in Summon, or the classic catalogue, and

  3. select the “Request” button in the item’s record.

To request audio and visual materials for pick up:

  1. Access the University Library website at

  2. locate the title in Summon, or the classic catalogue, and

  3. select the “Book” [Summon] or “Book This Material” [classic catalogue] button in the item’s record.

NOTE: It can take 1 to 2 business days for bookings and requests to be honoured.

Picking Up Your Requests

Once an item is available for pick up, you will receive an email notice. Items can be retrieved from Anderson Hall (AH176) on the following days/times:

  • Starting September 9

    • Monday to Friday: 10 a.m. to 4 p.m.

    • Saturday: 10 a.m. to 2 p.m.

    • Closed Sundays and holidays

You will need to present your Campus ID Card to borrow resources. When picking up materials, please observe the following practices: physical distancing, respiratory etiquette, and any signage onsite. If you are not feeling well, please do not attend the campus.

If you are briefly visiting the campus for your pick up, there is free 15-minute parking off the lane to the north of the 1st Choice Savings Centre for Sport & Wellness. Anderson Hall is universally accessible, so you do not need to apply to enter the building, but please wear a mask and observe all signage onsite.

For more answers to frequently asked questions related to our paging services, click here.

Handling & Sanitization

It is estimated that COVID-19 can live up to 24 hours on cardboard, and 3 to 7 days on some metals and plastics. Print materials cannot be effectively sanitized, so it is advised that you handle them with care. It is suggested that you place items in a quarantine area once you have returned to your residence.

Your best protection is to wash and sanitize your hands each time you handle any materials and avoid touching your face—even after a quarantine period.

Returning Items

Any items that you borrowed can also be returned to the Anderson Hall location (AH 176) during its operational hours. Please place returned materials in the designated bins or carts provided. Returned items will be quarantined for at least three days after being returned. Fines are not charged due to the quarantine period.

Distance Patrons

We are not able to provide this service to our patrons outside the Lethbridge area and Calgary Campus currently. Please submit requests for articles and book chapters to our Interlibrary Loans Services. A reply to your request will be sent to your email account, if the material you are requesting is available. We continue to explore distance delivery options.

Borrowing from Other Libraries

The Alberta Library (TAL) Card will be mailed upon request by contacting Please contact your local member of The Alberta Library to verify their operational level (i.e., lending policies, hours of operation, etc.)

Contact & Online Assistance

If you have any questions related to this delivery of service, please email us at

Click here to submit comments or suggestions.

For online assistance and research support, use our Ask Us suite of services.

We appreciate your patience and understanding at this time, and look forward to providing our full suite of services as soon as possible.

Bookmark and Share