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Library Borrowing & Return Services - Local & Distance

The University Library is pleased to provide lending resources from select collections and the Faculty of Education’s Curriculum Laboratory for Lethbridge-and-area members of the University Community (academic staff, staff, and students).


  • Click here for frequently asked questions related to the University Library and COVID-19.

  • Click here for details about online resources and services provided by the University Library.

What can be requested?

  1. Books [requestable]

  2. CDs [bookable]

  3. Blu-rays/DVDs [bookable]

What is not available?

  1. Physical Course Reserves and media equipment (short term loans are not possible during the pandemic)

  2. Noncirculating materials (i.e., Microform, Reference, Special Collections, etc.)

  3. Specialized items such as puppets and any items with soft surfaces that are not easily sanitized.

How to Request or Book Materials

To request print materials for pick up:

  1. Access the University Library website at

  2. locate the title in Summon, or the classic catalogue, and

  3. select the “Request” button in the item’s record.

To request audio and visual materials for pick up:

  1. Access the University Library website at

  2. locate the title in Summon, or the classic catalogue, and

  3. select the “Book” [Summon] or “Book This Material” [classic catalogue] button in the item’s record.

NOTE: It can take 1 to 2 business days for bookings and requests to be honoured.

Picking Up Your Requests

Once an item is available for pick up, you will receive an email notice. Items can be retrieved from Anderson Hall (AH176) during its hours of operation.

You will need to present your Campus ID Card to borrow resources. When picking up materials, please observe the following practices: physical distancing, respiratory etiquette, and any signage onsite. If you are not feeling well, please do not attend the campus.

If you are briefly visiting the campus for your pick up, there is free 15-minute parking off the lane to the north of the 1st Choice Savings Centre for Sport & Wellness. Anderson Hall is universally accessible, so you do not need to apply to enter the building, but please wear a mask and observe all signage onsite.

For more answers to frequently asked questions related to our paging services, click here.

Handling & Sanitization

It is estimated that COVID-19 can live up to 24 hours on cardboard, and 3 to 7 days on some metals and plastics. Print materials cannot be effectively sanitized, so it is advised that you handle them with care. It is suggested that you place items in a quarantine area once you have returned to your residence.

Your best protection is to wash and sanitize your hands each time you handle any materials and avoid touching your face—even after a quarantine period.

Returning Items

Any items that you borrowed can also be returned to the Anderson Hall location (AH 176) during its operational hours. Please place returned materials in the designated bins or carts provided. Returned items will be quarantined for at least three days after being returned. Fines are not charged due to the quarantine period.

Distance Patrons

The University Library is providing distance delivery services to members of the University Community (students, academic staff, and staff).

How does it work?

BOOKS: If you locate a circulating item in Summon or the classic catalogue, select the “Request” button.

MEDIA: If you are requesting media (e.g., Blu-ray or DVD), select “Book” [Summon] or “Book This Material” [classic catalogue].

The item(s) will be retrieved and mailed to you. NOTE: Please review the "What does the Library need from you?" section below.

Do I qualify for distance delivery?

To qualify as a distance patron, you need to live outside a radius of 90km from Lethbridge and reside in Canada.

How long does it take to get to me?

Packages are typically in the mail within 2 business days. How long it takes to arrive depends on the postal system and where you live.

What does it cost?

The service is provided at no charge. Return postage is provided, so do not discard the package your request comes in or the return label that is included in the plastic pouch.

How long do I have materials?

Normal loan rules will apply for your specific patron category. Loans will not be provided indefinitely.

What does the Library need from you?

We need you to do three things:

  1. Keep your mailing address up-to-date.

  2. Enter “Distance” in the “Please specify any special instructions:” box at the time of your request for each request every time.

  3. Have realistic expectations of delivery. If you live in the Atlantic provinces and need an item in 3 days, we may cancel your request.

Please contact the Library Services Desk ( for more details or if you have questions.

Borrowing from Other Libraries

The Alberta Library (TAL) Card will be mailed upon request by contacting Please contact your local member of The Alberta Library to verify their operational level (i.e., lending policies, hours of operation, etc.)

Contact & Online Assistance

If you have any questions related to this delivery of service, please email us at

Click here to submit comments or suggestions.

For online assistance and research support, use our Ask Us suite of services.

We appreciate your patience and understanding at this time, and look forward to providing our full suite of services as soon as possible.

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