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Borrowing Guidelines

Library materials may be borrowed from...
Important URLs to bookmark
What you need to register for borrowing privileges
Summary of borrowing privileges
Renewals
Holds, recalls and bookings
Using Interlibrary Loan
Fees, fines and charges
Fine appeal procedures
Notices

Library materials may be borrowed from:

Library Services Desk (L1007; 403-329-2265)

  • materials from all available collections
  • materials obtained through interlibrary loan
  • audiovisual software and equipment

Important URLs to Bookmark:

What you need to register for borrowing privileges:

  • your Campus ID Card, or if you are not a student or staff member, a TAL, COPPUL, or CURBA library card.
  • proof of association with the University and/or valid personal identification (e.g., provincial driver's license, passport, etc.)

Please note:

  • TAL and CURBA borrowers must use the library card issued by their home library.
  • fines must be paid in full each semester
  • you must update your contact information in The Bridge

As a University of Lethbridge Library Borrower, you are responsible for:

  • all material borrowed on your Library card
  • reporting any lost Campus ID Cards to the Library Services Desk (to prevent unauthorized use)
  • reporting any change of contact information to the Library Services Desk (to ensure receipt of Library notices)
  • returning materials by the date/time due specified at the point of check-out. You are encouraged to consult the "Your Library Record" option to find out what Library materials you have borrowed or requested as well as a statement of any charges outstanding against your record

Summary of Borrowing Privileges

For specific details on borrower categories and privileges consult the corresponding Borrowing Privileges Package.

Loans:

  • Loan periods for circulating items vary according to the category of borrower and the type of material borrowed. For most materials, borrowers receive a guaranteed loan period of three weeks. Materials borrowed for periods longer than three weeks, may be recalled after this guaranteed three week loan period has expired.
  • Non-circulating materials may only be borrowed by members of the University Community with current borrowing privileges under special circumstances. Please contact staff at the Library Services Desk on Level 10 for approval of a special loan.

Renewals:

  • Most items borrowed may be renewed for one additional loan period unless required by another borrower.
  • The renewal loan period is subject to recall.
  • Renewal may be done online, in person, by mail, by calling the Library Services Desk (403-329-2265) or by fax at 403-329-2234.
  • Not all materials borrowed through interlibrary loan can be renewed--see instructions on the green or gold band attached to the material(s) at check out.

Holds, recalls, and bookings:

  • Materials are subject to recall after the guaranteed loan period if another borrower or the Library requests the return of the material. A recall requires the immediate return of the item upon receipt of the recall notice.
  • A hold request may be placed online using the REQUEST button when looking at an item. Holds may also be placed in-person at the Library Services Desk. An item currently on-loan will be held for you when the item is returned. Individuals placing a hold on an item at the Library Services Desk must present their Campus ID card in-person in order to place a hold on an item. A pick-up notice is sent by email when the item is available.
  • Audiovisual software and equipment required for a specific period of time may be booked in advance by self-booking through the Summon discovery service or asking the Library Services Desk staff on Level 10 to book for you (403-329-2265). 
  • Materials with a status of IN PROCESS or ON ORDER or with a location of Remote Storage, may also be requested by using the REQUEST button. A hold is placed on the item and a pick-up notice is sent by email when the item is available.

"I can't find what I am looking for and I have been searching for days!"

If the item required is not on the shelf and is not checked out, ask for assistance from a Library staff member. If the item is still not found, inform the Library Services Desk staff who will place a trace/hold on the item. The item will be searched for and if it is still not located within three working days, the status is changed to MISSING.

Using Interlibrary Loan

  • Interlibrary loan service is available to individuals who have registered for Library privileges, qualify to receive the service, and require university-related research materials which are not owned by the Library. Requests for materials from other institutions may be made through the "Interlibrary Loan Requests" option.
  • The number of interlibrary loan requests processed per week per user may be limited to 10 during busy periods and/or restricted to Canadian locations.
  • Borrowers will be notified by email when interlibrary loan materials are available for pickup at the Library Services Desk. Interlibrary loan materials are subject to the loan period prescribed by the lending library. Photocopies of other institution's material become the property of the requester.

Fees/Fines/Charges

Individuals are responsible for the return of materials by the due date/time specified at the time of borrowing.

The borrower will be responsible for the repair or replacement cost of lost or damaged items as recorded in the records of that item. Financial penalties for lost items will take into consideration the cost of the item and the Library's cost in replacing it.

  • A registration fee for borrowing privileges is charged to individuals who are not members of the University Community.
  • Fees for access to remote collections may be charged for obtaining materials from other institutions.
  • Financial penalties will be levied in cases of overdue items, to encourage the equitable access to and use of resources.
  • Individuals owing more than $10.00 to the Library shall not be allowed further borrowing privileges.

Overdue Fines/Charges:

Regular:

$0.50 per item per DAY overdue for first 14 days; $1.00 per item per DAY overdue for day 15+

Serials (bound and unbound journals/magazines):

$1.00 per item per DAY overdue

Interlibrary loans:

$1.00 per item per DAY overdue

Special loans:

$1.00 per item per DAY overdue

Recalled materials:

$1.50 per item per DAY overdue

Reserve hourly loans: (2 hour, 4 hour, 24 hour, 48 hour)

$1.00 per item per HOUR overdue

Reserve seven day loans:

$1.00 per item per DAY overdue

Audio-visual software:

$1.00 per item per DAY overdue

Audio-visual equipment:

$1.00 per item per HOUR or DAY overdue (circulation varies depending on item demand)

Lost/damaged materials:

Cost of replacement/repair plus $25 processing fee for lost items

Where fees and fines are paid:

  • U of L Undergraduate and Graduate Students pay at the Cash Office.
  • All other patron types (i.e., community patrons, faculty, staff, University of Calgary Social Work students, etc.) can pay by cash or cheque at the Library Services Desk. Sorry, but we do not accept electronic payment methods in the University Library.

Patrons unable to come to the University Library can make payments using the following methods:

  • Mail a cheque (made out to the University of Lethbridge Library) to the following address:
    University of Lethbridge Library
    4401 University Drive
    Lethbridge, AB T1K 3M4

  • Pay the fine via Internet banking. Directions:

  1. Add the University of Lethbridge as a payee with your online banking service and remit the value of the fine owing.

    • NOTE: The payee account number is your 9-digit U of L identification number.

  2. Email the Cash Office (cash.office@uleth.ca) that you submitted a payment for a Library fine and ask them to contact Jesse Malinsky (malijn@uleth.ca) once the transaction has been received.

    • NOTE: It can take 2 to 3 business days for a payment to be processed.

  3. Once verified, you will receive a confirmation notice from the Library that the fines have been cleared.

Fine Appeal Procedures

The Fines Appeal process applies to fines incurred by the borrower. If you feel a fine was applied unfairly, then you have the right to appeal the fine.

  1. Appeals regarding fines should be directed to the check-out desk from which an item was borrowed and appointments may be arranged with the Supervisor, Access Services.
  • Appeals will not be accepted after fines have been paid.
  • While an appeal is pending, borrowing privileges will not be blocked.
  • Reasons why fines may not be appealed include, but are not limited to:
    • Disagreements regarding the Library Access Policy
    • Lack of awareness/knowledge of Library policies
    • Forgetting the due date
    • Not renewing on time
    • Failure to receive courtesy and overdue notices
    • Inability to renew online
    • Not returning recalled materials because patron was out of city/country

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