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Need help with an EndNote problem?
If you're looking for help in troubleshooting an EndNote problem, feel free to send an email to:
email@example.com. Ask your question or explain your problem and we will do our best to help you out.
We also welcome your suggestions on additional topics to include in our EndNote guide. Please send them to
Are EndNote workshops available?
The Library regularly offers a two-part workshop in the use of the latest version of EndNote covering the following:
Part 1: Basics
an introduction to key features and components of EndNote
how to build a library of citations Part 2: Advanced
how to create groups of citations and customize displays
how to cite-while-you-write with EndNote and Microsoft Word
Spring 2021 workshop dates (via Zoom):
Part 1 Basics: Monday January 18, 2021, 9:45 - 11:00 am (
register) Part 2 Advanced: Wednesday January 20, 2021, 9:45 - 11:00 am (
Part 1 Basics: Tuesday January 26, 2021, 12:15 - 1:30 pm (
register) Part 2 Advanced: Thursday January 28, 2021, 12:15 - 1:30 pm (
Part 1 Basics: Tuesday February 16, 2021, 10:00 - 11:15 am (
register) Part 2 Advanced: Thursday February 18, 2021, 10:00 - 11:15 am (
Part 1 Basics: Monday March 8, 2021, 1:00 - 2:15 pm (
register) Part 2 Advanced:Wednesday March 10, 2021, 1:00 - 2:15 pm (
If you are not available at the above times or if you would prefer an individualized training session, please
email us with some dates/times that could work for you. One of our Library EndNote trainers will then contact you to set up a mutually convenient time for an EndNote Basics or EndNote Advanced workshop via Zoom.
Are EndNote workshops recorded?
Although we do not record our live workshops, a self-paced online learning option is available. To view the following videos, we recommend using the latest version of Chrome, Firefox, Microsoft Edge, or Safari.
EndNote Part 1: Basics (31:42)
EndNote Part 2: Advanced (38:51)
In these videos, you can Show Sidebar (next to the CC button) to display an Index and to search across the Index and Captions.
Is there an EndNote manual?
If you are using EndNote already, a good first place to begin is with the HELP function built into the application. Look for the Help icon
on the toolbar of the EndNote application.
Alternatively, you may prefer to consult the EndNote manual. An EndNote manual is included as a PDF document with your installation of EndNote.
Windows users will find the manual at this location: C:\Program Files\EndNote X9\EndNote.pdf
Macintosh users will find the manual at the location: Applications | EndNote X9 | EndNote.pdf
For a step-by-step guide to EndNote X9 basics, download
The EndNote Guided Tour from the Clarivate support website:
Quick Reference Guide (6 pages) can also be downloaded from the Clarivate support website:
For detailed instructions on how to install EndNote and how to use many popular features, see
. The Little EndNote How-To Book
What help is available from the EndNote publisher?